Legal Notice

Legal Notice & Company Information

About SozoHaus

Trade Name: SozoHaus

Business Model: Online retail dropshipping store

Operating Territory: United Kingdom only

Primary Contact: customer@sozohouse.store

SozoHaus operates as an online retail dropshipping store providing home goods, organisation products, and lifestyle essentials through a network of trusted third-party fulfilment partners. All products are sourced, warehoused, and dispatched by our partner suppliers.

Intellectual Property Rights

All product images, descriptions, branding elements, website design, and written content displayed on this website are the exclusive property of SozoHaus or licensed for our use. Unauthorised reproduction, distribution, modification, or commercial use without express written permission is strictly prohibited.

Dropshipping Disclaimer

SozoHaus operates as a dropshipping retailer. This means:

Products are fulfilled by third-party suppliers and may ship directly from their warehouses
Orders may arrive in multiple parcels depending on supplier inventory
Product availability and specifications are subject to supplier stock and updates
SozoHaus coordinates with suppliers but does not physically handle all inventory
Supplier limitations may affect return eligibility, delivery timeframes, and product variants

Right to Refuse Orders

SozoHaus reserves the right to refuse, cancel, or suspend any order at our discretion, including but not limited to:

Suspected fraudulent transactions or payment disputes
Orders with incorrect or invalid delivery addresses
Orders that violate our Terms & Conditions
Supplier-imposed restrictions or unavailability
System errors or pricing discrepancies
Violation of UK trading regulations

Limitation of Liability

To the fullest extent permitted by UK law, SozoHaus shall not be liable for:

Damages arising from misuse, improper care, or unauthorised modification of products
Delays caused by third-party fulfilment partners or external carriers
Loss, damage, or unavailability resulting from circumstances beyond our reasonable control
Content, security, policies, or technical issues of external websites linked from our site
Indirect, incidental, or consequential losses
Product performance issues due to supplier manufacturing or design

VAT & Tax Compliance

All prices displayed on our website include VAT at the applicable UK rate unless otherwise stated. SozoHaus is registered for VAT in the United Kingdom. We comply with all UK tax requirements and provide VAT invoices upon request.

Changes to Legal Notice

SozoHaus reserves the right to update or modify this Legal Notice at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of our website constitutes acceptance of modified terms.